"We have received numerous compliments on our new carpet. Our new flooring has given the entire house a new look! We received excellent guidance and education in selecting what we feel is the perfect choice of carpet for our lifestyle. Everyone that we worked with from Factory Flooring & Design was professional, courteous, and genuinely concerned that we were happy with the product and service we received - The entire process from selecting carpet to completing installation was so smooth. You folks know your business."
Chris & Vivian McRae, Sanford, NC
"Thank you Factory Flooring & Design for a beautiful job. Your entire staff has a great attitude, so friendly, always willing to help. I greatly appreciate the lifetime installation warranty and free annual inspection. My salesman John Mullen was friendly, courteous, knowledgeable and found a way to upgrade my carpet and still stay within my budget. Rodney the installer is so meticulous, clean, neat, on-time, and does great work. I will recommend your store to all my friends and family."
Mary Bristow, Sanford, NC
"It was a pleasure doing business with Factory Flooring & Design. From start to finish, everything I was promised was delivered. The end product is wonderful. Jim suggested permastone and it was the perfect choice. My kitchen looks warm, and my bathroom appears larger and more inviting. I will be back when it is time to update the carpet areas."